On this page, anyone can report illegal content that violates the terms of service (if allowed by the service) distributed on some of the sites of so-called intermediary services of companies:
(hereinafter referred to as “WIA”) to their users.
This page is prepared in accordance with EU Regulation No. 2022/2065 on Digital Services (hereinafter referred to as the “DSA”). According to the DSA, WIA is not liable to the extent specified in Article 6 of the DSA for content uploaded to its intermediary services by their users. However, it is obliged to establish a mechanism for reporting illegal content (the so-called notice & action mechanism) pursuant to Article 16 of the DSA.
To report objectionable content or otherwise contact DSA from public authorities, please use the contacts listed below:
Contact email: write us
Data box:
The contact point is intended for official communication in Czech and English.
DSA Notification Form in Czech language click here.
DSA Notification Form in English click here.
Infringing content is content that violates the terms of the service in question or that is illegal.
Illegal content means content that violates generally binding legal regulations (e.g. the Charter of Rights and Freedoms, the Constitution and other laws) of the Czech Republic, the European Union, other member states of the European Union and the states forming the European Economic Area (EEA states are Liechtenstein, Norway and Iceland).
Prohibited content is listed in the terms and conditions of each service.
Public authorities and service recipients may report objectionable content. However, for reporting objectionable content or other contact regarding DSA by public authorities, please use the contacts listed above.
WIA may also check objectionable content as part of its activities under Article 7 of the DSA.
Please complete the "DSA Breach Notification" form, which is located below or listed in the forms, and send it to the following email address: write usPlease note that if you do not fill in your contact details (especially e-mail) in the form, we will assume that you do not want us to contact you further regarding your notification or complaint.
The completed form will be forwarded to the administrators of the relevant service for processing. Please note that the more precise your description of the reported content and the link to it, the easier it will be for us to process the matter. You can attach additional documents to the notification to support your notification.
You will be notified of the submission of a notice of objectionable content by email sent to the email address you provide in your notice; if you do not provide it directly in the form, we will not be able to inform you.
We will then review your report and decide whether to take any of the actions set out in the DSA or Terms of Service against the user who uploaded the content in question, or we will dismiss the report. If your report is not reviewable, for example because it does not contain a link to the offending content or the reasons for its objectionability, we will dismiss it without further ado.
We will inform you of the decision taken if we have your email address. If we take any of the measures referred to in Article 17(1) of the DSA Regulation, we will notify the entity that uploaded the content to which the measure will apply.
If you disagree with our decision regarding your notification, you have the right to use our internal complaints system pursuant to Article 20 of the DSA (appeal system). In such a case, please send your complaint by email to: write us and specify exactly why you disagree with our decision, or send us additional documents that substantiate your claims. If the complaint contains sufficient reasons for us to conclude that our decision not to take any action based on the notification is unjustified, we will cancel the decision without undue delay.
You can file a complaint under Article 20 of the DSA within six months from the date of receipt of our information about the handling of your notification.
You also have the right to contact the Digital Services Coordinator under the DSA, who is Czech telecommunication office, the right to use out-of-court dispute resolution under Article 21 of the DSA (if your complaint under Article 20 of the DSA is unsuccessful) and the right to judicial protection.
Pursuant to Article 23(2) of the DSA, we may suspend the processing of reports and complaints submitted through the mechanisms under the DSA against persons or entities or complainants who frequently submit manifestly unfounded reports or complaints. In such cases, we reserve the right, after giving reasonable notice, not to accept reports and complaints from such persons.
